Can I Come to You If I Am Unsure What Kind of Help I Need?
Yes. Start with what has happened and what you want to achieve — whether it concerns a consumer complaint, motoring matter, family issue, property matter or business decision. Holistic Law will help identify the issues, what support it can provide and whether specialist or authorised assistance is needed.
Do You Always Recommend Going to Court?
No. Holistic Law’s preference is a negotiated, practical resolution where that is suitable and protects your interests. Court action may be necessary for urgent protection or enforcement, or when other options are unsuitable. Negotiation should not mean missing a deadline or delaying essential protective steps.
Can You Help Challenge Unfair Treatment or Delays?
Holistic Law takes concerns about discrimination, poor treatment, delays and unexplained costs seriously. Help can include organising the facts, asking for explanations, preparing clear correspondence and identifying the appropriate complaint route or specialist. The right response depends on the evidence and any deadlines.
Can You Help Me Deal with Agencies and Organisations?
Yes. Support can include identifying the appropriate organisation or complaints process, organising evidence, preparing correspondence and helping you understand responses. The right route depends on the issue and any applicable deadlines.
What Does “Holistic” Mean Here?
It means considering the whole situation around your legal issue: family relationships, practical needs, finances, wellbeing and longer-term priorities. Coaching and supportive conversations help you think through decisions; they are distinct from clinical counselling or therapy.
What Can a McKenzie Friend Do?
A McKenzie Friend can usually offer moral support, take notes, help with papers and make quiet suggestions during a hearing, subject to the court’s control. The role does not automatically include addressing the court or conducting litigation. You remain responsible for your case unless an authorised legal professional is instructed. Read the Judiciary’s guidance ↗
Can You Work Alongside My Solicitor or Barrister?
Yes. Support can include clarifying your objectives, organising documents and coordinating communications and work with your authority. Solicitors and barristers remain responsible for their own professional advice and any reserved legal work they are instructed to undertake.
Can You Draft the Document and Arrange Solicitor Sign-Off?
Yes. Holistic Law can undertake the agreed drafting and, where needed, arrange an independent solicitor to review it. This approach aims to keep solicitor time focused and reduce the overall cost. The solicitor decides whether the document can be approved, whether amendments are required and what their own review will cost. Any reserved legal work requires appropriate authorisation.
Can You Manage Contracts and Signing Electronically?
Yes. Holistic Law offers electronic contract management and can coordinate electronic signing where appropriate. Electronic signatures can be legally valid and used as evidence in England and Wales, provided the relevant requirements are met. The document and its formalities are considered before choosing the signing process.
Can I Get Help with Just One Task?
Support can focus on a particular letter, court form, document review or planning discussion. The scope, fees and responsibilities should be agreed before work begins. Court documents remain yours to approve and file unless an authorised professional is handling this.
How Can You Save Me Money If I Already Use a Solicitor?
Clear instructions, organised papers and active oversight help reduce avoidable work. Holistic Law can help question duplication, keep the legal team focused and scrutinise estimates and bills. The consultancy’s fees also need to be considered: the aim is a more effective overall use of your budget, rather than simply adding another layer of cost.
Do You Offer No Win, No Fee for Excessive Solicitors’ Bills?
Yes, for eligible solicitor-fee disputes following assessment and a written agreement. Holistic Law reviews the bill and supporting terms, asks the solicitor to justify charges and checks for potential failures to meet applicable SRA requirements. The agreement must explain what counts as success, the fee payable on success, cancellation terms and any separate costs. It does not automatically cover court proceedings, other legal work or negligence claims. Read about the fee-review service.
Will You Guarantee a Result or a Saving?
No result or saving can be guaranteed. The purpose is to help you understand your options, prepare well and use resources carefully. Possible fee recovery or negligence concerns need individual assessment, including any relevant deadlines.